Murmmr is not a fancy ashtray company. We’re a San Francisco-based product design company making a fancy ashtray as our first thing. I’m Greg. My wife, Ericka, and I started Murmmr in 2017 after selling GAMAGO — a products-with-personality gift company I founded in 2001.
The team added Peter (engineering), Jeremy (branding/illustration), and Enrique (web engineering) and here we are making and shipping stuff. As a small company we prioritize working with other small companies who know their shit. The Object has over a dozen family-run operations providing us with everything from the world’s best Czechian crystal to Portuguese cork to Bavarian-milled-brass to an old-school punk-rock embroidery company sewing up polishing cloths right here in SF.
We’re real proud of The Object & hope you dig it as much as we do. We’re working on a bunch of other ideas and look forward to showing them to you soon.
Thanks for your attention and your support.
- Greg Long
We currently only ship to the lower 48 US states. Overseas customers, change our minds.
The Object ships in a custom-crafted crate manufactured by 130 year-old Schnurr Holzverpackungen in lovely Sinningen, Germany. The top lid is secured by 6 standard Phillips head screws. You will need a screwdriver or a powered driver to remove them.
Click HERE for a how-to unboxing video.
Murmmr is dedicated to fighting counterfeit products. Inside of The Object's shipping crate you will find a blue envelope containing your welcome kit and Proof of Originality. Please save your Proof of Originality as it’s the only means for later verifying the authenticity and provenance of your Murmmr product.
We cribbed how Banksy’s Pest Control organization archives and validates an artwork’s legitimacy. In your welcome kit you will find one-half of a hand-numbered (to match the unique numbering on your Object) hand-torn letterpress print. We ran a very specific number of these prints on an ancient Heidelberg press with San Francisco’s Aesthetic Union.
The back of the torn print contains a unique hand-written phrase. Murmmr Inc. keeps the other half of your print - along with records regarding your specific product - securely on file. This creates an unimpeachable provenance trail. To verify your product’s authenticity we will match the two halves of the print, compare tear marks and reassemble the full hand-written phrase with our records.
We encourage you to register your product with us online, here.
We accept returns of NEW products within 30 days of an item being delivered. To be returned, an item MUST BE UNUSED. No ashes. The product must be in its original condition and be shipped back in its original packaging. You MUST include The Object’s unique Proof of Originality.
To return an item, FIRST send us an email at info@murmmr.com. We will quickly reply and help you with the process. It is your responsibility to pay for all shipping and handling charges on returned items.
We’ll process your refund once we’ve received and inspected your returned item(s). Refunds are processed 5-8 days after item receipt.
If you’ve discovered an issue with your product, contact us immediately at info@murmmr.com.
For day-to-day exterior cleaning of The Object use the included polishing cloth — avoid buffing with the embroidered area on the cloth.
The Object is designed for easy cleaning. Please, handwash only — do not put the Object into a dishwasher. We recommend a citrus-based cleaner for the crystal & Brasso brand cleaner for the machined metal bits.
Using a quarter, you can easily unscrew both the handle and the damper to disassemble for a deeper clean. Do be aware, the spherical damper is heavy. Do NOT over tighten when reassembling.
The crate The Object ships in is pretty cool & can be used for all sorts of stuff. As the wood is untreated with chemicals, it makes for a nifty planter box. It’s an easy project to do, requires few tools, and takes about 15 minutes.
Before starting, please make sure that you will not be returning your product!
Click HERE for a how-to planter box video.
You can reach us by emailing:
info@murmmr.com
Our mailing address is:
Murmmr, Inc.
PO Box 121
3701 Sacramento St
San Francisco, CA 94118
If you are interested in carrying Murmmr products in your store, please email us with details, photos, and a link to your store’s website. info@murmmr.com
